Contact Support

Our team is here to help with your account, your programs, printing orders, or any technical question about Legacy Makers.

Message Us Now

Open our secure message center and chat with our staff directly — no account or password needed. We usually reply the same day.

Email Support

support@legacymakersai.com

Please include your account email and, if applicable, the name of the program or order number so we can help you quickly.

Response Times

We respond to all support requests within one business day. Because funeral services are time-sensitive, urgent print and service-date issues are prioritized — please write "URGENT" in your subject line.

Funeral Homes & Print Partners

Partner accounts, training, onboarding, and wholesale printing questions can be sent to the same address and will be routed to your regional manager.

Common Questions

  • Trouble signing in or accessing your account
  • Editing, sharing, or printing a program
  • Order status, proofs, shipping, and tracking
  • Billing and receipts
  • Removing or correcting information in a published program